Why is my copier jamming?

Ok, it’s crunch time. That big meeting you have been preparing for is only an hour away so you get ready to print out your presentation. You step up to your copier in anticipation of seeing all of your hard work print out in neat little stacks and then…you hear it. That ominous ‘beep-beep-beep’ that brings tears to the eyes of grown men as they realize that their copier has a paper jam.

Again.

Some of the most common paper jams are born because no one takes the time to prevent them. Following these three simple steps can do a lot to reduce jam-induced frustration around the office.

1. Don’t overload the paper tray.
   Every copier has a set capacity for each tray. When you go over that limit your machine is more likely to pick up more than one sheet of paper at a time and create your jam.
2. Don’t mix and match paper.
   A printer is a complicated piece of machinery that adjusts itself according to what type of paper is in it’s tray. However when you mix and match paper with different sizes or thickness it can get confused. When the copier is confused it cannot adjust itself accordingly and jams as a result.
3. Keep your copier clean.
   Routine service on your copier is recommended. Your environment creates a lot of issues in a machine. It should be kept away from extreme heat or moisture which could combine with things like dust or leftover toner to create a sticky mess in your machine. This can also create more problems than a less complicated paper jam.

Whatever you do just keep in mind that a little TLC could be the difference between that big promotion or a mental breakdown.

 

Interested in some more tips and tricks on how to care for your copier? Check out the rest of our blog! If you are interested in setting up service on your machine just give us a call at 803.407.4321

Leasing a Copier – What questions should I ask?

 

When you are thinking about buying a copier you should be prepared to ask many questions. You should always read any contract before you sign it and be prepared to ask questions if you don’t immediately understand it.

I can’t stress enough how important it is for you to ask questions before you commit yourself to a lease. You have the right to request a copy of the contract to review before agreeing to sign it.

There are many terms and conditions when it comes to the leasing process. Trust me when I say that you don’t want to be surprised three to five years down the line when it s time to return your machine and you can’t. Why? because you forgot to inform the leasing company that you didn’t want to renew your lease as per the terms of your contract.

On that note, a lease *is* a contract. It is not a short term rental that can be cancelled without a penalty or a very large fine. It is a legally binding document that can only be disputed before you sign it…not two months later when you decide you don’t like the terms.

So, ask questions.

-Do I have to pay the document fee and why?

-Why do I need insurance on my copier?

-Do I have to pay property tax?

-Do I get to keep the equipment when the lease is over?

-When does my lease end?

There are no silly questions, only people who are silly enough not to ask any questions at all.